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Home > Resource Center > Privacy Policy

Court Square Leasing Corporation
Provident Lease Corp., Inc.
Customer Privacy Policy
 

At Court Square Leasing Corporation and Provident Lease Corp., Inc. (collectively, the "Companies"), our focus on each customer relationship lets us be responsive to your needs. We recognize that you have chosen to do business with our Companies because we provide superior quality products and service to meet your equipment leasing objectives. We also recognize that you expect and trust us to safeguard the business and financial information you share with us. Protecting customer information and maintaining the confidentiality and integrity of the information is something we take very seriously. We believe that your privacy should be maintained. We also want to offer you the array of products and services that you need to accomplish your financial goals. We believe that we can do both, as described in this privacy policy. For your part, when you visit our web site or provide information to us, you are authorizing the Companies to use the information you provide or we gather in accordance with this Privacy Policy.

Customer Information We Collect

Information about our customers comes from a variety of sources. Some information is provided to us directly by our customers. We develop other information as a function of providing a product or service to our customers. Customer information is also obtained from outside sources, e.g. credit reporting agencies. We will limit the collection of information about our customers to that which is necessary to administer our business, provide superior service, and offer opportunities that we believe will be of interest to you.

You need not identify yourself or your company when you browse our web site, however, you should know that we automatically receive and record information on our server logs from your browser and the domain from which you visited, including information such as your IP address and the pages you request. Our web sites currently do not use "cookies" or other information related technology beyond that described above, nevertheless we reserve the right to initiate their use in the future without notice to you.

Use of Customer Information

The Companies will use and retain information about our customers only for specific business and legal purposes, and we will tell you, upon request, why we are collecting and retaining such information. This means that we will use customer information to meet your service needs; to protect and administer your records and accounts; to comply with certain laws and regulations; to respond to subpoenas, court orders, or legal process; to establish or exercise our legal rights or defend against legal claims; to take such action as we believe necessary to investigate, prevent, or respond to illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law; and to help us design, improve and market our products and service to you.

Sharing Customer Information

From time to time, we share customer information with our parent company, Provident Bank (the "Bank") and with each other or third parties or governmental agencies in accordance with this policy and under the following circumstances: (1) where a customer consents to the disclosure; (2) where we are legally required or allowed to do so; (3) where we find it necessary or convenient to process or service your transaction with us; or as part of any transaction in which we buy, sell or assign your contract.

Security of Customer Information

We continually strive to keep customer information accurate, secure, and confidential. We pledge to respond to your requests to correct inaccurate information in a timely manner. The Bank's confidentiality policies and code of ethics provide, among other things, that all customer information is considered private and privileged. Employee access to customer information is limited to those individuals with a business reason to know such information. The Companies' and the Bank's operational and data processing systems are in secure environments that prohibit customer account information from being accessed by unauthorized third parties.

Third Party Relationships

From time to time, the Companies may contract with third parties to perform certain business and customer service functions on the Companies' behalf. When we provide customer information to such parties, the Companies require, generally through a written agreement, that the third parties adhere to privacy principles similar to those to which the Companies adhere to for keeping customer information confidential. We do not provide customer information to unaffiliated companies for the purpose of independent telemarketing or direct mail marketing of non-financial products or services.

Information About Third Party Web Sites

Court Square Leasing Corporation and Provident Lease Corp., Inc. do not endorse or guarantee the products or services that are available through any third party web sites that may be accessible through the Companies' web site. In addition, such third party web sites may have data-collection, privacy and security policies that differ from those of the Companies, and you should consult such third party policies prior to proceeding. By selecting links to such third party web sites, you agree that you will be leaving the Companies' web site and that such third party web sites may provide less security than the Companies' web site. The Companies have no responsibility or liability whatsoever in connection with your use or exchange of any information with such third party web sites.

Medical Information

The Companies do not share medical or health information, except to provide services that you have requested or initiated.

Changes to our Web Site and Policy

From time to time, we may change or update our web site, including the terms of this policy. We will make such changes at the time of our choosing and without any prior notice to you. You agree to abide by all additional and/or modified terms and conditions.

Our Commitment

Court Square Leasing Corporation, Provident Lease Corp., Inc. and their employees value our customer relationships. We’ve created this Policy because we want you to understand how we use the information you provide to us and our commitment to ensuring your privacy. Customers who have questions about this Customer Privacy Policy or have questions about the privacy or accuracy of their information should call us at

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Court Square Leasing Corporation is a subsidiary of Provident Bank.
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